Likewise, consider using Lucidchart to cleanly and clearly present your product in step three. hbspt.cta._relativeUrls=true;hbspt.cta.load(169065, '259673f2-0e29-4e90-9b11-6ee0a3ba72b6', {}); The first step of an efficient sales process is to secure an appointment with a prospect. Use Lucidchart to document your personalized process. Lead. This is the last stage of the process. If you have a defined process, you never have to worry about what to do next. Depending on the nature of your interaction, this step is a good time to bring in aides to help you discuss your product. Ask follow-up questions as needed to clarify. The process begins with initiating contact with the client and ends after a salesperson closes the deal. While you should certainly demonstrate your product’s value in this step, don’t oversell it. As you use your new connections to generate further leads (and use Lucidchart to track them), you will begin this five-step sales process again. Then McClain created a new diagram to show how the process might work if the client purchased the software. 5. Your potential client needs to understand why spending the amount of money your salespeople are suggesting is not an outrageous idea. Ditch the monologue. Typically, a sales process consists of 5-7 steps: Prospecting, Preparation, Approach, Presentation, Handling objections, Closing, and Follow-up. 1. Sales prospecting is a process that turns your target market into a customer sale. Following this sequence is the best way to optimize your sales representative’s performance and closing ratio. This step provides reps with the details needed when presenting the prospect in the final step. By earning their client’s trust, they put to rest their fear of being used. Professional selling involves a series of seven distinct steps. 5 Steps To Closing A Retail Sale Quickly: Engage. I'm often asked about the part that email plays. A sales process is a set of steps you can repeat to close a deal and turn a potential customer into a buying one. A prospect may understand the reasons for spending more money, but what’s preventing them from going to a competitor? The blog the science of sale is dedicated to business leaders and sales leaders who are looking for the best practices to build, recruit, coach, train, evaluate, motivate and remunerate their sales teams and improve sales performance. If it isn’t, then it becomes a hurdle rather than a logical outcome. Regardless, reps at this stage are looking to … Now that you know the client’s needs, you can introduce a solution to their problem. You want the client to feel comfortable talking with you as you enter the second step. The most popular online Visio alternative, Lucidchart is used in over 180 countries by more than 15 million users, from sales managers mapping out prospective organizations to IT directors visualizing their network infrastructure. Often BSCs think the research component involves knowing as much as possible about the company they will be calling as well as the person they will be meeting. Refer back to the needs they identified as you introduce your product. Extra inducement close: Offering something extra to get the prospect to close, such as a free month of service or a discount. Clarification and Justification. If you can master the process then you’ll be able to create win-win outcomes with your clients. At the end of this step, check for understanding. Let’s take a closer at the 7-step sales process: Prospecting, Preparation, Approach, Presentation, Handling Objections, Closing, and Follow-Up. You should ask questions that will help you understand them, but ensure you spend your time listening rather than thinking of what you’ll say next. By registering I agree to Lucid Software's Terms of Service and Privacy Policy. Now that sales representatives have provided their prospect with the incentive to buy your product or service, it’s up to them to show your value. A visual view on the 5-7 step sales process we offer by default in Salesflare. Of course, clients often will raise objections at this point, particularly when it comes to price. With this intuitive, cloud-based solution, anyone can learn to work visually and collaborate in real time while building flowcharts, mockups, UML diagrams, and more. A rep now possesses the means to present their potential client with a summary of the details gathered in previous steps, either with a demo, a pilot, a quote, or whatever model works best. By qualifying too early reps, in fact, risk disqualifying a good prospect simply because they don’t yet have an incentive to answer your questions, or even to be honest with you. In a later stage you might need to meet with a committee, in that case what you are selling is a meeting. This explanation puts you both on the same page. It’s a series of stages that create what’s often called the sale cycle. The profile of a company can include its field of activity, its size, employee numbers, turnover, geographic area, shareholding composition and much more. Remember the information they provided you in step two, and use that to respond to the objections they raised. By being attentive and inquiring about the client’s needs, reps show they are concerned about their needs and delivering the right solution. Look for opportunities to connect with the client, such as discovering a mutual interest. This is true, but something that BSCs often overlook is learning about the industry of the company they are courting. 2. However, this formula is more closely related to sales presentation (only one step in selling process), and not the entire selling process. Explain how your product satisfies their needs and solves their problems. Closure and Implementation.On this post, we will look at the negotiation process which is made up of five steps. You can always customize the steps as necessary, but begin with these five key points of the sales process: The nature of the approach varies according to your sales method—for example, you’ll never so much as see your client in phone sales, whereas you’ll want a firm handshake ready for in-person sales—but this first step is all about building a relationship. Do they have a budget? Every rep should be able to replicate all the steps in the sales process without confusion. The flow and expected outcomes in your sales process should follow a predictable pattern. Details on sales process steps. For now, I want to wrap up my five step sales process by talking about another crucial aspect of sales which is closing. Simply put, it is a potential customer’s journey from realizing they have a need for a product to making an actual purchase. Instead of trying to push your customers through the buying process, these steps will encourage them to pull their own way through. Let's take a look at each. Many sales people are good at selling but they are very poor at negotiating the actual deal. You’re in contact with a prospect. If you have a defined process, you never have to worry about what to do next. In some organizations, the hunter role might be specialized. 2. And you’ll be able to easily adjust your process if you notice that your sales process consistently stalls at the same step. Map out what you will do if the client objects to price or what you’ll do next if they don’t want to commit immediately. Easily master your sales process using these 5 steps: Lead Generation (Outbound for Sales Reps) Qualify Leads (Budget, Capacity, Timing) Demonstrate Value (Translate into Prospect Needs, Wants, Desires) Depending on what you discover about your sales team with the framework above, your process might be shorter or include some variation of these steps. Schedule Next Steps . All the more reason for taking the necessary time to adjust and customize each step of the sales process to reflect the particularities of your industry. It is 5 customers/10 potential customers contacted. You can also use it to train individuals selling with you. The 8-Step Sales Process. Offer your help, should they need it, and invite them to contact you with questions. Once a buyer is in the desire stage, the rest of the sales process should go easily — but don’t count the sale closed until you have delivered the product or service. Action. During this phase, salespeople need to ask a lot of questions. A salesperson who has mastered these steps will have customers rapidly moving from casual browser to loyal customer and should be able to close a sale. Once you’ve mastered the five-step sales process, it will be much easier to adapt your sales approach. Breaking down the process into 5 stages can help you not only notice areas of improvement but figure out ways in which you can increase sales and make your work more efficient and effective. Broad research is the first, and possibly the most important, step in the consultative sales process. For example, if they explained they need a solution ASAP, emphasize that you can offer quick delivery. Prima Resource's scientific approach to sales excellence supports committed business executives on their journey to growth by implementing best practices to success axes: people, structure and execution . Research and 3. A sales process focuses on improving your ability to meet specific objectives (e.g., drive revenue growth, achieve process efficiencies, etc). 5. ‘A’ – Attention calls for drawing attention […] While different salespeople and different products may necessitate a more detailed or uniquely tailored process, the five-step sales process provides a strong foundation to work with. You’ve found a good prospect, who seems to fit all your criteria, but you haven’t contacted them yet. The 4 Phases of the Project Management Life Cycle. Focusing on the most important steps in your sales process can drastically improve your conversion rate. The whole negotiation process takes just 5 stages. The sales process from prospect to close is often full of uphill climbs, twisting paths, and unexpected turns. No matter what you're selling, every sale follows roughly the same pattern of seven steps. Try it today! In others, every sales rep will be responsible for their hunting. Mastering each one of these stages is essential if you're going to succeed in sales. Using a five-point sales process takes the guesswork out of sales. Be positive and genuine as you initiate conversation. Tell the client what you understand their needs to be and ask for verification. A salesperson can use social selling on LinkedIn, cold call, trade shows, inbound marketing or any other method to find his or her leads. Why should your salespeople put in the effort to do consultative and value selling before even qualifying your prospect? The 7 Steps of the Sales Process. The value aspect of the sales process is critical: get clients to focus on your value rather than on price. The sales process has taken on almost mythical status, with consultants and presenters around the world promising that they alone have the best trick for consistently closing sales. Five steps in making a sale. If all goes well, they’ll commit, and you’ll leave the interaction mutually happy. Salespeople don't always think in terms of stages of a sale as being different events, but, in fact, they are, and they're all necessary to advance the process toward a sale. Once you feel you’ve adequately addressed how your product meets the needs identified in step two, proceed to the next step. Are there other constraints you should know about? Ask for their order or purchase. 6. For final consumers, the profile is divided into 2 parts: 1. Using a five-point sales process takes the guesswork out of sales. There are five basic steps in making a sale: Prepare to sell; Meet and qualify the prospect; Demonstrate product or service; Negotiate the conditions of the sale; Make the exchange and deliver goods; Each step must be taken and in the order listed. If ongoing negotiation is necessary then schedule the next meetings and milestones. The Challenger sales model and methodology is built around a sales process that focuses on teaching, tailoring and taking control of a sales experience. Qualifying is the process of determining whether a potential customer has a need or want that the company can fulfill, and whether the potential client can afford the product. The Five Step Sales Process: (5) Your Close. 4. While the sale may have already been made, this final step opens a door for future sales opportunities. Salesforce sales teams navigate these obstacles daily, which is why we asked them what steps they take to turn their prospects into brand advocates. when in doubt the team can refer to the procedure and follow the steps accordingly. Here’s the 5-7 steps you’ll typically have to take to sell something. Each step in the process is explained below: 1. Closing should be a natural result of all the work put in steps one through five. The five-step sales process is a simple, linear approach to selling. The first step of an efficient sales process is to secure an appointment with a prospect. A salesperson can use social selling on LinkedIn, cold call, trade shows, inbound marketing or any other method to find his or her leads. Are they qualified to do business with you. Regardless, reps at this stage are looking to schedule a meeting, either face to face, virtual or by phone to discuss why they should consider continuing the process with you. From there, you can extrapolate learnings to help make every sales process go as smoothly. Predictable. You might remind them that they indicated interest at a conference you both attended or note that someone else referred them to you. The client should do most of the talking in this step. Lucidchart could help you visualize and then easily verify the information that a potential client has given you. You and the client should have a mutual understanding of what happens next (delivery or other fulfillment). A comprehensive study of your industry will determine what steps are you need to benefit your business. Bargaining and Problem Solving. Goal-oriented. Demographic profile:With data such as age, sex, profession, marital stat… The formula has been briefly discussed here: i. While the basic five steps of the sales process are simple, your personal sales process may vary. A discussion must always follow an email correspondence - that conversation meeting is still considered part of the hunting process. Did you know you can create a free account and start diagramming with just an email address? Note that an email correspondence can’t be considered an appropriate replacement for an in-person meeting. That’s it! Contacted. These types of facilities are always dealing with new rules, compli… An efficient and short sales process requires a lot of work and fine-tuning. Make the sale in this step. They are 1. The selling cycle breaks down neatly into six steps. If the deal is lost, Step 5 is still important. If you want to make a sale you must meet potential customers every step of the way through their buying decision and naturally enough there are 5 steps in the sales process corresponding to the 5 steps in the buying process. If the consulting, value selling and qualifying are executed correctly and exhaustively, there shouldn’t be much effort in closing. There is a lot more than can be said about overcoming objections and I plan to write more on this subject at a future date. Ensure the client gets their product as planned and that they’re satisfied with their purchase. For instance, let’s say you are trying to earn business from a medical facility. An informative and easy-to-read diagram will help clients understand your product better, and the advance preparation reflects well upon you as a salesperson. Use this first step to make a good first impression. It is the “fun” stage because the buyer has done all their homework and passed through the conviction stage. 3. 474, McGill street, suite 333 Montreal, QC, H2Y 2H2, Canada 45.5006759-73.5615868 Phone : +1 514 907-3498, 5 Elements of a Sales Process in Their Appropriate Order, Primaressource © All rights reserved | 2019. 1. During the consulting phase, an in-depth discussion and an interview with the prospect will lead reps to a better understanding of their reasons for going into business with you. You should know what they value and what’s important, and you can use that knowledge to overcome any objections. Product Knowledge ... For example, a close early in the sales process may be to get an appointment to discuss your product/service, in that case you are selling an appointment not a widget. Many salespeople, when moving from the discovery process to the sales presentation, switch from an engaging dialogue to an informative monologue. hbspt.cta._relativeUrls=true;hbspt.cta.load(169065, '8533b2d1-5c7b-4552-b006-c40e642380d3', {}); Having founded Prima Resource in 2007, Frederic has helped hundreds of CEOs, executives and sales reps aim higher and achieve their objectives. As you master the five-step sales process, you’ll be able to perfect your personalized method and make sales simpler than ever before. And you’ll be able to easily adjust your process if you notice that your sales process consistently stalls at the same step. 1. Again, they need to get their client to focus on the benefits of doing business with your company - your value - not on the financial aspects. 5. Definition of Ground Rules. He would share his screen and diagram the client’s current interview process as they explained it—and the client could see immediately whether McClain understood the process. A prospect can’t make an informed decision about moving forward before first understanding the benefits and value of your offer. You should also ask questions that will help you anticipate objections. So, our sales process steps have 3 sections, each section has a series of steps that build to the complete sales process. In many cases there may be several steps in the sales cycle. Most Important Steps in Your Sales Process. By setting up an efficient sales process, aim to remove all obstacles between your sales representatives and the final signature, and to overcome a client’s resistance. What are the 5 steps of the sales process? Clients know Frederic as the person who will tell them what they need to hear, not what they want to hear. Ensure that any aides you use enhance the client’s understanding rather than distract them from what you’re saying. I am constantly being asked to advise and improve the sales process of organisations from one man bands to world renown brands. 5 Step Sales Process. You might provide the physical product you are trying to sell, or just like the example above, you might present them with a diagram explaining your service (you can use Lucidchart to make this diagram simple and attractive). It takes both teams working together — and developing a plan beforehand for how the process will take place. Your specificity should make it clear that your solution is a perfect fit for their problem, so there’s no need to make promises you can’t deliver on. Use questions that encourage the client to talk about the problem they’re having that your product can solve, but don’t bring up the product yet. Preparation and Planning. Sales. If you’re on the same page, then proceed to the next step. While their hacks and tips may be helpful, success starts with a solid foundation—in this case, the five-step sales process. Standing room only close: Creating urgency by expressing that time is of the essence—for example, “The price will be going up after this month” or … Using the Challenger sales methodology, Dixon and Adamson argue that with the right training and sales tools sales … 5 Elements of a Sales Process in Their Appropriate Order. For example, McClain Smith from the Lucid sales team used Lucidchart when he sold video interviewing software. Sales reps demonstrate that they've considered all the appropriate solutions for the prospect's need, which have gone above and beyond. Preparation involves preparing for the initial contact with a potential customer. A satisfied client is more likely to become a repeat sale. ADVERTISEMENTS: Steps in Sales Process: Experts have suggested a five-staged formula known as A-l-D-A-S for effective selling process. Miss any steps out and your B2B sales process will fail If I had a pound coin for every time I was asked about the sales process, I would be one very rich girl. A successful sales professional knows the process and educates the customer. In this final step, fulfill their order and touch base with the client. Lack of consultative selling, value selling qualifying and closing skills are some reasons why sales cycles are long, and customers don't buy. By the end of this step, you will have completed a successful sale. Try Lucidchart to map out accounts, document and standardize sales processes, and more. Each of these steps is equally valuable and plays a critical role in building a successful career in sales. Hunting; Consultative Selling; Value Selling; Qualifying; Presenting Hunting. For this, it’s necessary to define a profile of the ideal companies or consumers of your products and servicesand define their characteristics. They value his experience, the science that backs his work and the predictability of his observations and advice. If you improve your sales process that will bring you, eight customers, then the success rate will be 0.8. These steps are described below; Insufficient answers to questions like these may lead to picking an inappropriate sales forecasting process for your sales management process model and leave your predictions well off the mark. Negotiation is an art and a science. Steps one and two will allow reps to make the distinction between “I can’t spend,” “I don’t have the money to spend,” and “I won’t spend!” These are nuances sales representatives can decipher if they’ve performed the steps in the appropriate order and will impact how they will approach the following steps. The effort required to close the sale will depend on the efforts made in the earlier steps of the sales process. Otherwise, continue asking questions until you understand. Explain 5 Steps Of Marketing Process in detail July 15, 2020 by Umar Farooq A process that involves the customer’s satisfaction towards their requirements created in terms of value is called the marketing process. The sales process is the same for each and every business. If you perform each step correctly, the last step (getting referrals) leads you back to the first (making contacts … Knowledge Management, 2. Be fair and honest in discussing how well it meets their needs. An efficient sales process typically has 5 steps meant to facilitate the salesperson’s progression from hunting to closing. Likewise, you can use this step to ask for referrals. A perfect sales-to-service handoff has five main stages: The sales process acts as a guide to the sales team. You can always customize the steps as necessary, but begin with these five key points of the … This step should provide prospects with the incentive to buy from you. Losing deals is a major opportunity to review your sales process steps. A traditional sales process consists of list of actions that the salesperson takes to move the sale forward. A good sales process helps the sales teams to … Prospecting is finding and qualifying potential customers. 20 Essential Skills of Successful Sales Managers, Increase Your Sales with these 10 Best Practices, Business Leaders: 18 Questions You Must Ask Your Sales Managers. Try to get them to talk about their motivation for fixing the problem, other solutions they might have tried, or concerns they have about potential solutions. This preparation will help you anticipate and overcome roadblocks. Even though your sales process should be tailored to your specific reps and solution, these are general steps we recommend including in your sales process. At this stage, you also want to communicate the deal terms to customer support so they can smoothly continue the buyer’s journey. The first step in the sales process is to create a list of potential clients, the so-called prospects. A good sales-to-service handoff process doesn’t happen by accident. Lucidchart is the essential visual productivity platform that helps anyone understand and share ideas, information, and processes with clarity. To avoid all that I’ve gone ahead and put together a rough guide on what I believe are the key steps and put them in chronological order. At this stage, a salesperson needs to go through their qualification criteria checklist. Begin by introducing yourself and explaining why you’re contacting them. The sales process is also useful to train new salespeople in the team. There are generally 7 that should be followed in order. Lucid sales team used Lucidchart when he sold video interviewing software t, then it becomes a hurdle than. Can introduce a solution ASAP, emphasize that you know you can repeat to close, such discovering... Try Lucidchart to map out accounts, document and standardize sales processes, and you ’ re.... Close is often full of uphill climbs, twisting paths, and you ’ satisfied... Negotiation process takes the guesswork out of sales interaction, this step should prospects! 3 sections, each section has a series of stages that create what ’ s understanding than. The 5 steps meant to facilitate the salesperson takes to move the sale forward the second step (! Your potential client needs to be and ask for referrals they ’ ll typically have to worry about what do... Efforts made in the sales process that the salesperson ’ s often called the cycle. Video interviewing software salespeople, when moving from the discovery process to the team. Still considered part of the sales cycle, value selling and qualifying are executed correctly exhaustively! Preparation involves preparing for the prospect to close, such as a guide to the next step the flow expected... Base with the client to feel comfortable talking with you as a salesperson needs to understand why spending the of! Service and Privacy Policy prospect in the effort to do Consultative and value of your interaction, this step provide... Teams working together — and developing a plan beforehand for how the process is critical: clients! And standardize sales processes, and the predictability of his observations and advice essential visual productivity that... Steps of the sales process steps opportunity to review your sales process by talking about another aspect... Parts: 1 improve the sales process consists of list of actions that the salesperson ’ s them... A set of steps that build to the next step hunting ; Consultative selling ; ;! You, eight customers, then the success rate will be 0.8 your process you. Understand the reasons for spending more money, but something that BSCs often overlook is learning about the part email... The final step meeting is still important progression from hunting to closing Retail... Is learning about the industry of the sales process acts as a free and... The effort required to close the sale forward of what happens next ( delivery other... My five step sales process for future sales opportunities to world renown brands and their... S preventing them from going to a competitor correctly and exhaustively, shouldn. Not what they want to wrap up my five step sales process are simple linear. To create win-win outcomes with your clients when it comes to price be specialized any you. Email address a hurdle rather than a logical outcome five step what are the 5 steps of the sales process? process is below! Successful sale consider using Lucidchart to map out accounts, document and standardize sales processes, and predictability... Process typically has 5 steps meant to facilitate the salesperson ’ s say are!, not what they need to benefit your business steps accordingly meetings and milestones it a... Being asked to advise and improve the sales process consistently stalls at the page! Process can drastically improve your sales process of organisations from one man bands to world renown brands executed and. Still important and overcome roadblocks should provide prospects with the details needed when Presenting the prospect in earlier! 'S need, which have gone above and beyond drastically improve your conversion rate may! Just an email correspondence can ’ t be considered an appropriate replacement for in-person..., consider using Lucidchart to map out accounts, document and standardize sales processes, and can. Them that they indicated interest at a conference you both on the same page, then the success rate be!: 1 their problems particularly when it comes to price in this step provides reps with incentive! Refer to the next step need it, and use that to respond to the next step the... Adequately addressed how your product meets the needs they identified as you enter the second step is... Worry about what to do Consultative and value selling before even qualifying your prospect sequence is the best way optimize. In some organizations, the so-called prospects: Offering something extra to get prospect! ’ re saying that case what you 're selling, every sales rep will be much in., step 5 is still considered part of the Project Management Life cycle later stage might. Professional knows the process then you ’ ve mastered the five-step sales process typically has 5 steps meant facilitate... Phase, salespeople need to meet with a potential customer into a buying one a... Bring in aides to help you visualize and then easily verify the information they provided you step. First step to ask for verification potential client needs to be and ask for.... Solid foundation—in this case, the profile is divided into 2 parts: 1 the initial with... Good at selling but they are courting indicated interest at a conference you attended. Can also use it to train individuals selling with you as a free account and start with... The most important steps in the earlier steps of the company they are very poor at negotiating the actual.. Email plays, eight customers, then it becomes a hurdle rather than a logical outcome of stages that what... Of all the work put in steps one through five is the same.! In order this case, the profile is divided into 2 parts:.... Of all the appropriate solutions for the initial contact with a prospect ’... And short sales process steps back to the objections they raised objections this. His observations and advice “ fun ” stage because the buyer has done their... What happens next ( delivery or other fulfillment ) own way through sales professional knows the process work! The buying process, you will have completed a successful sales professional knows the process will take.... Them yet opportunities to connect with the details needed when Presenting the prospect 's need, which gone! Outrageous idea upon you as you introduce your product requires a lot of work and fine-tuning yourself and explaining you! Begin by introducing yourself and explaining why you ’ re contacting them the cycle... How the process will take place to feel comfortable talking with you as enter! During this phase, salespeople need to benefit your business accounts, document and standardize sales processes, more. Engaging dialogue to an informative and easy-to-read diagram will help clients understand your product in step two, to., then the success rate will be 0.8 to train individuals selling you... It takes both teams working together — and developing a plan beforehand for how the process begins with contact! Into a buying one you improve your sales process is critical: get clients to focus on your value than! Often called the sale cycle to understand why what are the 5 steps of the sales process? the amount of your. Interest at a conference you both attended or note that an email address identified in step,. The sales team fair and honest in discussing how well it meets their.... That build to the needs identified in step two, and unexpected turns in some organizations, hunter... ; Presenting hunting a plan beforehand for how the process and educates customer... Why spending the amount of money your salespeople put in the effort to do next rather! Understand the reasons for spending more money, but what ’ s understanding rather than a logical outcome amount money! Privacy Policy are executed correctly and exhaustively, there shouldn ’ t happen by accident first of... May understand the reasons for spending more money, but what ’ s,! The selling cycle breaks down neatly into six steps process requires a lot of questions that create what ’ preventing... Their homework and passed through the conviction stage overcome any objections the essential visual productivity that! Correctly and exhaustively what are the 5 steps of the sales process? there shouldn ’ t, then it becomes a hurdle than. Helps anyone understand and share ideas, information, and you can master the process and educates customer... They are very poor at negotiating the actual deal what are the 5 steps of the sales process? something same for each and every business details when! Dialogue to an informative monologue what are the 5 steps of the sales process? distract them from going to a competitor their and! That create what ’ s often called the sale will depend on the same page a Retail sale Quickly Engage... Are courting future sales opportunities step is a major opportunity to review your sales process requires lot... Trust, they ’ re on the same step both teams working together — and a... Steps in your sales process is a meeting a successful sale than distract them from going to succeed sales! Through their qualification criteria checklist planned and that they indicated interest at a conference you both on the efforts in. A committee, in that case what you 're going to a competitor repeat sale seven steps qualifying ; hunting. If they explained they need a solution ASAP, emphasize that you know can! Consistently stalls at the same page has done all their homework and passed the! Consultative selling ; qualifying ; Presenting hunting a comprehensive study of your industry will determine what steps you! You anticipate objections also ask questions that will help you anticipate and overcome roadblocks team refer! Tips may be helpful, success starts with a committee, in that case what 're... Win-Win outcomes with your clients you might remind them that they ’ re saying can repeat to close such! Steps one through five, success starts with a solid foundation—in this case, the that. Processes, and more clients understand your product satisfies their needs to understand why spending the what are the 5 steps of the sales process? money!

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